Frequently asked questions

Yes, we offer free shipping on select orders. Eligibility for free shipping may vary based on your location, order value, or ongoing promotions. You can view the available shipping options and any applicable charges at checkout before completing your purchase.

Yes, we do ship internationally. We deliver to multiple countries so customers around the world can enjoy our products.

Please note that shipping times, costs, and availability may vary depending on your location. International orders may also be subject to customs duties or taxes as per your country’s regulations.

If your package is delayed, please check your tracking details and allow a little extra time. If it still hasn’t arrived, contact our support team with your order information. If the package is confirmed lost, we will arrange a replacement or refund.

We recommend contacting our support team as soon as possible with your order details to make any changes quickly.

We offer multiple shipping options to suit your needs. Delivery times and costs are calculated at checkout based on your location and selected shipping method.

Typically, orders are processed within 1–2 business days, and delivery times may vary depending on your region and courier service. You can view the estimated delivery timeframe before completing your purchase.

Once your order is shipped, you’ll receive a confirmation email with a tracking link. You can use this link to check the status of your order anytime. If you don’t see the email, please check your spam folder or contact our support team for assistance.